Testimonials

"Cindie was outstanding.  We cannot say enough nice things about her.  She is the reason my offer for the house was accepted." 

Elizabeth Cox

 

 July 2010

"We are writing to ensure that you know how pleased we are with our USAA Movers Advantage real estate agent team, Anna Terry and Cindie Burns, of Coldwell Banker, Howard Perry and Walston, in Durham, NC.

We first met Anna four years ago when she was assigned to us through the USAA Movers Advantage program. She made it possible for us to find a home we absolutely loved with only one 3 day visit from across the country. Anna was proactive, always in contact, attentive to our preferences, and highly organized. Because of her, our home purchase was smooth and pleasant.

When it was time for us to sell our home and move again, we once more contacted USAA Movers Advantage, and were assigned to Anna and Cindie (and another listing agent, but after interviewing each, we chose Anna and Cindie) Their experience, knowledge, and recommendations proved highly valuable. In a horrible market for home sales, our house was under contract to great buyers for a good price in 16 days!

Of all Anna’s wonderful qualities, my favorite is how she is always fourteen steps ahead- she always let us know what was coming, what to do before it was needed, and how to make things go smoothly and successfully. Cindie generously advised us on every detail of staging our home and even helped us move furniture! From staging and pricing our home to the final closing details, we were 100% confident that Anna and Cindie were aware of and managing every detail of selling our home.

 

 We must also mention that in this day of waning customer service, Anna and Cindie consistently went above and beyond the call of duty. They were always willing to swing by our house or change their schedules for our (and our two young children’s) convenience. To our delight, Anna even helped us out countless times in the buying of our new home even though she wasn’t our buying agent. She repeatedly had great advice and insights that helped us on both ends: buying and selling. In every situation Anna and Cindie were our advocates and protectors, and I cannot imagine going through this without them.

 

Anna Terry and Cindie Burns are exemplary USAA Movers Advantage realtors, and we know that any USAA member would be fortunate to work with them.

We took the time to write this while our new home is still strewn with boxes because we think we would all benefit if people took the time to acknowledge, encourage, and reward great service."

Sincerely,

Jennifer Baird Humberson, MD &

Karl Humberson

 

 

"Cindie Burns, our agent, continues to go above & beyond even after the sale."

Phillip Chorosevic